1) ARE THESE AUTHENTIC JACKETS?

Yes! We are an authorized retailer of products.

2) THE ITEM I WANT IS OUT OF STOCK, DO YOU KNOW WHEN YOU WILL RECEIVE MORE?

If you'd like to be added to our wishlist, we can let you know if we get the product in stock - contact us at: sale@vipjacketstore.com !

3) WHAT SIZE AM I?

Product specific size charts are available on each product page under the "Size" button. The fit definitions for our products are as follows: Slim fit – These garments are athletic cut and are designed to fit closer to the body. The fit maximizes mobility while maintaining core warmth. Regular Fit – Garments which are designated regular fit are great for layering under and are a good balance between our Slim Fit and our Relaxed Fit. Relaxed Fit – Relaxed fit is ours largest fit and corresponding styles have been developed for layering in extreme weather and industrial applications.

4) WHAT ARE YOUR SHIPPING / REFUNDS / EXCHANGE / PAYMENT POLICIES?

All our policies can be viewed below.

5) CAN I COME IN AND TRY ON A PRODUCT?

Unfortunately, we are only an online store and do not have a store location. If you need help with sizing or selecting a product, we would be happy to help you! Contact us by email ( CONTACT US ) !

6) I FOUND OFFICIAL WEBSITE THAT SELLS Jackets AT SMALL DISCOUNTS, WHY ARE YOUR PRODUCTS CHEAPER?

We are doing Factory Outlet via internet,all our jackets come from factory directly. The items are shipped from the manufacturers straightly to the customers.That's why we can offer you such a big discount .

7) WHAT DO YOU MEAN BY "OVERNIGHT SHIPPING"?

When you select "overnight shipping" we will send your package overnight service. Orders received after 11am EST might not be shipped until the following day, and will go overnight.

8) CAN I USE AN INTERNATIONAL CREDIT CARD?

We can accept all kinds of credit cards.

9) CAN YOU SPECIAL-ORDER A PARKA FOR ME?

Unfortunately, we cannot take special requests; however, we will happily add you to our wishlist if you’d like to be notified if we get the product you want in stock! Contact us by email ( sale@vipjacketstore.com )!

10) CAN YOU SHIP INTERNATIONALLY?

We can ship all over the world.